About WeldMail
We're building the future of team email management, making it easier for businesses to collaborate, respond faster, and deliver exceptional customer experiences.
Our Mission
At WeldMail, we believe email shouldn't be chaotic. Every day, teams struggle with scattered inboxes, missed messages, and disconnected conversations. We're here to change that.
Our mission is to transform how teams manage customer communications by providing an intelligent, collaborative platform that brings order to the inbox chaos.
We're not just building email software—we're creating a better way for teams to connect with their customers, ensuring no message falls through the cracks and every customer feels heard.
Clear Vision
Making team email management effortless for businesses of all sizes
Team First
Built for collaboration, designed for teams who care about their customers
Innovation
Leveraging AI to make email smarter, faster, and more intuitive
What We Do
WeldMail is a shared inbox platform that brings your team's email together in one powerful workspace
Unified Inbox
Connect unlimited email accounts and manage everything from one central dashboard. No more switching between tabs or missing important messages.
Team Collaboration
Assign emails, add internal notes, and see who's working on what—all in real-time. Keep your team aligned and accountable.
AI-Powered Features
Let AI categorize emails, suggest responses, and provide smart insights. Work smarter, not harder, with WeldAgent at your side.
Analytics & Insights
Track response times, team performance, and customer satisfaction. Make data-driven decisions to improve your support.
Enterprise Security
SOC 2 Type II certified, GDPR compliant, and ISO 27001 certified. Your data is protected with enterprise-grade security.
Available Anywhere
Access WeldMail on web, iOS, and Android. Stay connected to your customers wherever work takes you.
Our Story
WeldMail was born from a simple frustration: managing team email was unnecessarily complicated. In 2022, our founders—former customer support leaders at fast-growing startups—saw teams drowning in disconnected inboxes, using clunky spreadsheets to track who replied to what, and constantly worrying about dropped conversations.
They knew there had to be a better way. Traditional email clients weren't built for teams. Existing "shared inbox" tools were either too expensive, too complicated, or lacked the modern features teams needed to work efficiently.
So they built WeldMail—a platform that brings together the simplicity of email with the power of team collaboration and AI assistance. What started as a tool to solve their own pain points has grown into a platform trusted by teams around the world.
Today, WeldMail helps thousands of teams deliver faster, more personalized support to their customers. But we're just getting started. We're continuously innovating, listening to our users, and building the features that make team email management effortless.
Our Values
The principles that guide everything we do
Customer Obsession
We listen to our users, understand their challenges, and build solutions that truly solve their problems. Every feature starts with a customer need.
Trust & Transparency
Your data is precious. We're committed to protecting it with best-in-class security and being transparent about how we handle your information.
Innovation
We embrace new technologies like AI to push the boundaries of what's possible, while keeping our platform simple and intuitive to use.
Simplicity
Powerful doesn't have to mean complicated. We believe in creating elegant solutions that teams can start using immediately, without extensive training.
Meet the Team
A passionate group of builders, designers, and customer advocates working to transform team email
Alex Chen
Co-Founder & CEO
Former VP of Customer Success, passionate about building tools that help teams succeed.
Sarah Johnson
Co-Founder & CTO
15+ years in enterprise software, expert in scalable systems and AI.
Marcus Rodriguez
Head of Product
Previously built collaboration tools used by Fortune 500 companies.
Want to join our team?
View Open PositionsOur Commitment to Privacy & Security
We understand that you're trusting us with sensitive customer communications. That's not something we take lightly.
Industry-Leading Security
SOC 2 Type II certified with annual audits to ensure our security practices meet the highest standards.
Your Data, Your Control
We never sell your data. Period. You own your data and can export or delete it at any time.
Global Compliance
Fully compliant with GDPR, CCPA, and other major privacy regulations worldwide.
End-to-End Encryption
All data is encrypted in transit with TLS 1.3 and at rest with AES-256 encryption.
Ready to transform your team email?
Join thousands of teams using WeldMail to deliver exceptional customer experiences.