Privacy Policy

At WeldMail, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email management platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Email content and metadata when you connect your email accounts
• Payment information when you subscribe to paid services
• Communications you have with us

Automatically Collected Information

When you use WeldMail, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, features used, time spent)
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your email messages and provide collaboration features
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With your team: When you use shared inbox features, information is shared with team members you designate
• Service providers: We work with third-party service providers who help us operate our platform
• Legal requirements: We may disclose information if required by law or in response to valid legal requests
• Business transfers: In connection with any merger, sale, or acquisition of all or part of our company
• With your consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• SOC 2 Type 2 compliance
• Two-factor authentication (2FA) options
• Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data portability: Request a copy of your data in a machine-readable format
• Opt-out: Opt out of marketing communications
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@weldmail.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

8. Children's Privacy

WeldMail is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

10. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal bases for processing your personal information include:

• Performance of a contract with you
• Legitimate interests in operating and improving our services
• Compliance with legal obligations
• Your consent where required

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: