Everything you need to managecustomer emails
Powerful features that help your team collaborate seamlessly, respond faster, and deliver exceptional customer experiences.
WeldAgent AI Assistant
Your AI-powered email assistant that helps draft responses, summarize conversations, and suggest actions—all with natural language.
- Generate email drafts instantly
- Summarize long email threads
- Suggest next actions
AI Labels
Automatically categorize incoming emails by type, urgency, and sentiment. Keep your inbox organized without lifting a finger.
- Smart categorization
- Priority detection
- Custom label creation
Smart Hints
Receive intelligent suggestions to improve response quality, remind you to follow up, and notify you of important patterns.
- Follow-up reminders
- Response time alerts
- Sentiment analysis
Email Templates
Create reusable email templates with dynamic variables. Respond faster while maintaining consistency and quality.
- Unlimited templates
- Dynamic variables
- Shared team library
Team Collaboration
Work together seamlessly with assignments, internal notes, and real-time updates. Everyone stays in sync.
- Assign conversations
- Internal notes & mentions
- Real-time collaboration
Analytics & Reporting
Track team performance, response times, and customer satisfaction with comprehensive analytics dashboards.
- Response time metrics
- Team performance
- Custom reports
Enterprise Security
Bank-level encryption, SOC 2 compliance, and granular access controls keep your data safe and secure.
- SOC 2 Type II certified
- 2FA authentication
- Role-based permissions
Mobile Apps
Stay connected on the go with native iOS and Android apps. Full functionality, optimized for mobile.
- iOS & Android apps
- Push notifications
- Offline support
Workflow Automation
Automate repetitive tasks with powerful rules and triggers. Focus on what matters most—your customers.
- Auto-assignment rules
- Auto-responses
- Custom workflows
Work smarter with AI assistance
WeldAgent is your AI-powered email assistant that understands context, suggests responses, and helps you work faster. It's like having an expert teammate who never sleeps.
Draft emails in seconds
Describe what you need and WeldAgent writes it for you
Understand long threads instantly
Get concise summaries of complex conversations
Improve response quality
Get suggestions for tone, clarity, and completeness
Built for teams that work together
See who's working on what, leave internal notes, and keep your entire team aligned—all without ever leaving your inbox.
Assign conversations
Route emails to the right person automatically or manually
Internal communication
Add notes and @mention teammates within conversations
Collision detection
See when teammates are viewing the same email
Data-driven decisions for better support
Track what matters with comprehensive analytics. Understand team performance, identify bottlenecks, and continuously improve your customer support.
Response time tracking
Monitor first response and resolution times
Team performance metrics
See who's handling the most emails and how quickly
Custom reports
Build reports that matter to your business
Connects with your favorite tools
WeldMail integrates seamlessly with the tools you already use
Ready to transform your team email?
Start your free trial today. No credit card required.